Privacy Police

1. Privacy at a glance

Basic principles

Data protection is very important to us.

In principle, the use of our website is possible without any reference to personal data. However, if you wish to use our services through our website, be aware that personal data processing may be required. Personal data is defined as any information that relates to an identified or identifiable natural person. These include, but are not limited to, information about your use of our website which is collected using log files and cookies, i.e. the extent of the data transfer, the location from which you retrieve data from our website, and other connection information and sources that you access. If the processing of personal data is required and there is no legal basis for such processing, we generally seek your consent.

The processing of personal data, such as your name, address, telephone number or email address, is always in accordance with the European General Data Protection Regulation (DSGVO) and in accordance with the Swiss data protection regulations that apply to us. By means of this privacy policy we would like to inform the public about the nature, purpose and extent of the personal data collected, used and processed by us. In addition, our privacy policy seeks to inform you about the rights to which you are entitled.

We, as the responsible party in charge of the personal data processed through this website, have implemented numerous organizational and technical measures to ensure the most complete protection possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are also free to submit personal data to us in alternative ways, such as by mail or telephone.

2. General information and mandatory information

Responsible body

The responsible entity, as defined by the General Data Protection Regulation, other data protection laws in the Member States of the European Union and other provisions with a data protection character, is:

Tineo AG
Aliothstrasse 40
4142 Münchenstein
061 577 77 77
mail@tineo.ch

Our representative, according to Art. 27 of the General Data Protection Regulation, is:

Markus Definti, CEO
+41 61 577 88 85
markus.definti@tineo.ch

In addition, you have the right of appeal to a supervisory authority. If you have any questions, comments or inquiries regarding the collection, processing and use of your personal data by us, please also contact us using the contact details provided.

Right to information, blocking and deletion

You have the right to information about your stored personal data at any time and free of charge, including details of its origin, recipient and purpose of the data processing. You also have the right to correct, block or delete this data. For further information on personal data and other questions, please contact us at any time at the address given in the imprint.

Revoking your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke the consent that has been granted to you at any time. To do this, send a message to us by email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data portability

Many data processing operations are only possible with your express consent. You can revoke the consent that has been granted to you at any time. To do this, send a message to us by email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Data security and SSL or TLS encryption

All information you submit to us is stored on servers in Switzerland. As mentioned above, the transmission of information over the Internet is not completely secure, which is why we cannot safeguard nor guarantee the security of data transmitted to our website via the Internet. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification and dissemination of your information by unauthorized persons. In particular, this site uses SSL or TLS encryption for security purposes and to protect the transmission of sensitive content, such as requests that you submit to us. You can recognize an encrypted connection by changing the address bar of the browser from "http: //" to "https: //". You will also see a lock icon in your browser bar. If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Third-party services and data collection

This website uses third party services. The third-party applications on this site collect data whose use by and transferal to third-party publishers we do not have control over. By using this website, you consent to the collection and processing of data about you by third parties in the manner described here. If you do not agree, you have several options for partially preventing third-party data collection:

  • You can block all unwanted JavaScript applications (Google Analytics, social media plug-ins and other applications) using the Ghostery browser add-on to protect your digital privacy. However, be advised that system information and personal data can still be recorded and transmitted in other ways.
  • You can disable JavaScript in your browser settings. Using all JavaScript-based functions is then no longer possible. The website could be limited or not function at all.

Opposition to advertising emails

The use of contact information published in the context of legal notice requirements for the purposes of sending unsolicited advertising and information materials is hereby prohibited. We expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time with future effect. A current version is available on the website. Please visit the website regularly to find out about the applicable privacy policy.

3. Data collection on our website

Domains

Our online presence includes the following domains:

  • Main domain: tineo.ch
  • Redirected to main domain: tineo-business.ch, tineo-business.com, tineo-group.ch, tineo-group.com, tineo-group.net, tineo-holding.ch, tineo-holding.com, tineo-solution.ch, tineo-solution.com, tineo-solutions.ch, tineo-solutions.com, tineo.ag, tineo.biz, tineo.cloud, tineo.com, tineo.id, tineo.info, tineo.network, tineo.vision, tineo.world, tineoag.ch, tineoag.com, tineogroup.ch, tineoholding.ch, tineoholding.com, tineos.ch, tineosolutions.ch, tineosolutions.com

The following information refers to and applies to the domains mentioned above.

Hosting

We use third-party hosting services to provide infrastructure and platform services, database services, computing capacity, security and storage, and technical maintenance services employed to operate our online services.

Accordingly, we or, on our behalf, our hosting provider, process: inventory data, contact data, content data, contract data, usage data and meta and communication data of customers, interested parties and visitors of this online service.

Hosting Partner
cyon GmbH, Brunngässlein 12, CH – 4052 Basel

Basis for data processing

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows us to process data in order to fulfill a contract or precontractual measures.

Cookies

The Internet pages partly use "cookies". Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website content more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. By using cookies, we can provide you with more user-friendly services than would be possible without them. Cookies enable us to recognize you on our website. The purpose of this recognition is to facilitate the use of our website. The cookies are not assigned to your name, IP address or similar data.

Most of the cookies we use are "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies on an individual basis, accept cookies in certain cases or generally exclude them, as well as enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Legal basis

Cookies required to carry out the electronic communication process or to provide certain functions that you request (e.g. shopping cart function) are saved according to Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If other cookies (such as cookies for analyzing your browsing behavior) are stored, they will be treated separately in this privacy policy.

Cookie settings

Server log files

The provider of the website automatically collects and stores information in "server log files", which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

and other similar data and information used as an emergency response in the event of attacks on our information technology systems. When using this general data and information, we draw no conclusions about users. Rather, this information is needed:

  • to deliver the content of our website correctly.
  • to optimize the content of our website as well as the advertising for it.
  • to ensure the permanent functioning of our information technology systems and the technology of our website, as well as
  • to provide law enforcement with the necessary information for prosecution in the event of a cyberattack.

We therefore evaluate this information and data, collected anonymously, on the one hand for reasons of statistics, but also with the aim of increasing data protection and data security in our company, and ultimately, to ensure the best possible level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by you.

Legal Basis

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows us to process data in order to fulfill a contract or precontractual measures.

Contacting us/ Contact form

You have the opportunity to contact us (for example, by contact form, e-mail, telephone or social media channels). If you contact us, your details will be used when responding to and processing the contact request. Your information can be stored in our CRM (Customer Relationship Management system) or a comparable request organization. Which personal data are transmitted is a function of the input mask you choose for establishing contact, or of the data you additionally transmitt to us. The personal data you enter is collected and stored solely for internal use and for your own purposes. We may arrange for the transfer to one or more processors who also use the personal information solely for internal use and on our behalf.

By registering on our website, the IP address assigned by the Internet Service Provider (ISP), the date and time of registration are also stored. It is understood that storing this data is the only way to prevent the misuse of our services and to enable these data, if necessary, to be used to investigate offenses committed. In this respect, the storage of these data is necessary for our security. In principle, we will not disclose this data to third parties unless there is a legal obligation to do so or the disclosure might serve in the enforcement of the law.

Legal Basis

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows us to process data in order to fulfill a contract or precontractual measures.

Deletion of the data

The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage is nullified (for example, after your request has been processed). Mandatory statutory provisions -- especially retention periods -- remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies". These are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP anonymization

We have activated the function IP anonymization on this website. This will truncate your IP address. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and Internet usage. The IP address sent by your browser and provided as part of Google Analytics will not be merged with other Google information.

Demographic features in Google Analytics

This website uses the "demographic features" function of Google Analytics. As a result, reports can be produced that contain information on the age, gender and interests of the site visitors. These data originate from interest-based advertising from Google and from third-party visitor data. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics, as described in the section "Opposition to data collection" below.

Google Pricavy Policy

For more information on how to handle user data on Google Analytics, see the Google Privacy Policy.

Browser Plug-in

You can prevent the storage of cookies by a corresponding setting in the browser. Be aware, however, that in this case you may not be able to use all functions of this website in their entirety. In addition, you may prevent Google from collecting the data generated by the cookie and related to your use of the website (including the IP address), as well as the processing of this data by Google, by installing the available browser plug-in.

Legal Basis

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in analyzing user behavior in order to optimize both our website and our advertising.

Order Processing

We have entered into a contract data processing agreement with Google and fully implement the requirements of the relevant data protection authorities when using Google Analytics.

Opposite to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set, which prevents the collection of your data during future visits to this website: Disable Google Analytics.

Web analysis by permagroup

The website content of tineo.ch use a corresponding web analysis tool for the analysis of the user behavior and the identification of the IP address for marketing purposes. The use of this service requires data on user behavior (e.g. IP address, time of access, user behavior, browser request, etc.) to be transmitted directly to the analysis servers and made available for use exclusively by tineo.ch. The data collected will be kept strictly confidential and will not be sold or passed on to third parties.

Legal Basis

The analysis of visitor data is based on Art. 6 para. 1 lit. f DSGVO. For the purposes of marketing, we have a legitimate interest in analyzing user behavior.

Opposite to data collection

If you no longer wish to be identified in the future, please send an email to optout@permagroup.ch.

5. Social media, plug-ins and tools

Integration of services and third party content (plug-ins)

Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website content as defined in Art. 6 (1) lit. f DSGVO), we make use of content or services offered by third-party providers in order to provide their content and services, such as videos or fonts (hereinafter collectively referred to as "content"). This always presupposes that the third-party providers of this content identify the IP address of the users, as sending content to the corresponding browser without the IP address is not possible. The IP address is therefore required for displaying this content.


We endeavor only to use the content delivered by providers who have in turn employed the IP address exclusively for this purpose. Third parties may also use "pixel tags" (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The pixel tags can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, among others, technical information about the browser and operating system, referring web pages, time of visit, and other information regarding the use of our website content, as well as information from other sources.

Google Maps

We include maps from the Google Maps service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.


The processed data may include, in particular, users' IP addresses and location data, but these are not collected without their consent (usually as part of mobile device settings). The data can be processed in the USA.

Google Privacy Police

For more information about how to handle user data, please refer to the Google Privacy Policy.

Legal Basis

The use of Google Maps is in the interest of an appealing presentation of our website content and aids in locating the places we specify on the website. This constitutes a legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO.

Opposition to data collection

You can prevent Google from collecting your data by making the appropriate opt-out settings.